Privacy and Cookies

Drywaterproofing Ltd is a specialist waterproofing and damp-proofing company serving London. This page explains what we collect and why. It also shows you how to control it. We keep the policy short and in plain words, because you should not need a lawyer to read it.

What you send us

When you use the enquiry form on our contact page, we receive your name, phone number, postcode and the details of your problem. We use them only to arrange a survey and quotation. We do not sell them, and we do not share them for marketing. We keep them for as long as we need to deal with your enquiry and for our business records afterwards.

Analytics cookies

We use Google Analytics to see which pages are useful. Analytics cookies are set only after you click Accept on the cookie banner. Until then, no analytics cookie is set and no analytics request is sent. If you click Reject, nothing is set. As a result, you can browse our services and blog without any tracking.

You can change your choice at any time with the Cookie settings link in the footer of every page. Postcodes you type into the form are never sent to analytics.

Other cookies

The enquiry form uses Cloudflare Turnstile to stop automated spam. It may set a short-lived technical cookie because the check needs it for security. We do not use advertising cookies.

Your rights

You can ask to see, correct or delete the personal data we hold about you. To do so, use the contact form and say what you need. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this page

We may update this page if the way we handle data changes. When that happens, the new version replaces this one. However, the core rule stays the same: we use your details to help you, and we do not sell them.